WHEEL-TRANS APPLICATION TERMS OF USE AND PRIVACY POLICY

 

TERMS OF USE

 

 

Application Information

 

Application Publisher

The Application is published by Instant System, registered with the RCS of Grasse, under the number 797636396, whose registered office is 1240 route des dolines, 06560 Valbonne, France.

Phone: 04 84 79 02 61

E-Mail: contact [@] instant-system.com

Website: http://www.instant-system.com/

 

Hosting

Google Compute Engine

https://cloud.google.com/compute/

Data hosted by a member country of North America.

 

Data Provider

Transport network data (https://www.giro.ca)

GIRO Inc.

Siège social
75, rue de Port-Royal Est, bureau 500
Montréal (Québec) H3L 3T1 Canada

 

Acceptance

 

This Terms of Use sets forth a legally binding agreement between you and the Toronto Transit Commission (“TTC”).  The Wheel-Trans application, including any software (including, without limitation, software code, files, or images, contained in or generated by the software, accompanying data, and other embedded software), documentation, and any accompanying fonts (collectively, the “Application”) and the features of the Application, are intended for and applicable only for current and active customers of Wheel-Trans who are residents in the City of Toronto.  If you are not a current and active customer of Wheel-Trans and a resident in the City of Toronto, you may not use the Application.  By accessing or using the Application in any way, including, without limitation, browsing the Application, using any information, using any feature, and/or submitting information through the Application to Wheel-Trans and/or TTC, you agree to and are bound by the terms, conditions, policies, and notices contained in these Terms and Conditions, including, but not limited to, booking rides, disclaimers, and limitations, applicable within the laws of the Province of Ontario.

 

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE APPLICATION.  IF YOU DO NOT AGREE TO THESE TERMS OF USE, THEN YOU MAY NOT USE THE APPLICATION.  YOUR USE OF THE APPLICATION CONSTITUTES YOUR ACKNOWLEDGEMENT THAT YOU HAVE READ THESE TERMS OF USE, YOU UNDERSTAND THESE TERMS OF USE, HAVE THE LEGAL AUTHORITY TO BIND YOURSELF AND YOUR ACCEPTANCE OF THESE TERMS OF USE, AND BE BOUND BY THESE TERMS OF USE.

 

From time to time the Application and these Terms of Use may be updated.  Your use of the Application after the updated Terms of Use constitutes your agreement to the updated Terms of Use.  TTC may, in its sole discretion and at any time, discontinue the Application and any part thereof, with or without notice, or may prevent your use of the Application with or without notice to you.  You agree that you do not have any rights in the Application and TTC will have no liability to you if the Application is terminated.  You further agree that TTC will not be liable for any modification or suspension of the Application.

 

You may not use the Application for any purpose that unlawful or prohibited by these Terms of Use.  Your access to and use of the Application may be immediately terminated in TTC’s sole discretion if you fail to comply with any provisions of these Terms of Use.

 

On certain areas or features of the Application, you may be given the ability to provide TTC with personally identifiable information.  Please read the PRIVACY POLICY below for more information about TTC’s information collection and use practices.

 

These Terms of Use are effective until terminated.

 

Access to the Application

 

The Application Publisher reserves the right to terminate, modify, suspend, restrict, or interrupt access to all or part of the Application, including the content, functionality, or hours of availability without notice.

 

Grant of Licence

 

The Application, whether in read-only memory, on any other media or in any other form, is licensed to you by TTC subject to the terms of these Terms of Use.  Neither title nor any intellectual property rights are transferred to you, but rather remain with TTC and/or the Data Provider, who own full and complete title, and TTC and the Data Provider reserve all rights not expressly granted to you. The rights granted herein are non-transferable, and are limited to TTC’s and the Data Provider’s intellectual property rights in the Application and do not include any other patents or intellectual property rights. These Terms of Use grant you permission to use the Application on one device at a time. These Terms of Use do not grant you any rights to use TTC’s and/or the Data Provider’s proprietary interfaces and other intellectual property in the design, development, manufacture, licensing, or distribution of third-party devices and accessories for use with the Application.  Any use of the Application in any manner not allowed under these Terms of Use, including, without limitation, resale, transfer, modification, or distribution of the Application or copying or distribution of text, pictures, music, video, data, hyperlinks, displays, and other content provided by the Application is prohibited.  These Terms of Use do not entitle you to receive and do not obligate TTC to provide hard-copy documentation, support, telephone assistance, or enhancements, or updates to the Application.  You may not modify, alter, copy, publicly display or perform, distribute, or create derivative works of the Application.

Your rights under these Terms of Use will terminate automatically without notice from TTC if you fail to comply with any term of these Terms of Use.  Upon the termination of these Terms of Use, you shall cease all use of the Application and delete all copies of the Application from your mobile device and account.

Content

 

The Application and any services performed, provided, or enabled by or through the Application and all the information, communication, scripting, photos, text, video, graphics, music, sounds, images, trademarks, logos, product, and program names, and other materials and complications of the foregoing, that may be provided to you through the Application (collectively, “Content”) by TTC, the Application Publisher or their Content providers, are the property of TTC and its Content providers, and is protected in the Province of Ontario, Canada and internationally under trademark, copyright, and other intellectual property laws, and are intended for the lawful use by registered users, as applicable, of the Application.  You represent and warrant that you will use the Application and Content only for the purposes permitted herein, that all information you submit is accurate and otherwise complies with these Terms of Use, and that you will promptly notify TTC if any of your information changes.  TTC makes no representation that the Application or Content are appropriate or available for use in particular locations.

 

You agree not to download, display, or use the Content for use in any publications, in public performances, on websites, on applications, for any other commercial purpose, in connection with products or services that are not those of TTC, in any other manner that is likely to cause confusion among consumers, that disparages or discredits TTC and/or its licensors, that dilutes that strength of TTC or its licensor’s property, or that otherwise infringes TTC or its licensors’ intellectual property rights.  You further agree to in no other way misuse any Content or third party content.

 

Content and Intellectual Property

 

The information, communication, scripting, photos, text, video, graphics, music, sounds, images, trademarks, logos, product, and program names, and other materials and complications of the foregoing, displayed in the Application or that may be provided to you through the Application (collectively, “Content”) are the property of, controlled by, and/or authorized for use by TTC, the Application Publisher and/or their Content providers and are protected in the Province of Ontario, Canada, and internationally under trademark, copyright, and other intellectual property and property laws.  Except as permitted in these Terms of Use, any Content use, including download, display, modification, transmission, presentation, distribution, publication, or other exploitation of the Application or Content, in whole or in part, is prohibited without the prior written consent of TTC, the Application Publisher and/or their Content providers.

 

Intellectual Property Ownership

 

There are a number of trademarks, logos, service marks, slogans, product names and designations, and other proprietary indicia (collectively, “Trademarks”) used in the Application and Content.  By making the Trademarks available through the Application and Content, TTC is not granting you a license to use the Trademarks in any way, and you are not granted any license under any of TTC’s, the Application Provider’s and/or their Content providers’ Trademarks or other intellectual property rights, except as specifically set forth in these Terms of Use.  No Trademark may be used as a username, icon, identifier, hyperlink, or in any other manner without the prior written consent of TTC, the Application Provider and/or their Content providers.

The Application, Content, and the selection, coordination, and arrangement thereof, is owned either by TTC, the Application Provider and/or their Content providers.  The unauthorized copying, displaying, selling, distributing, or other use of the Application or any Content is a violation of the law.  You acknowledge having been advised by TTC that the Application and Content are protected in the Province of Ontario, Canada and internationally under trademark, copyright, and other intellectual property and property laws.

Representations, Disclaimer of Warranties, and Limitations of Liability

TTC, the Application Provider and the Data Provider, and each of their Board members and their designates, officers, employees, and contractors and each of their officers, employees, and agents (collectively, the “Application Sponsors”) make no representation or warranty whatsoever, (i) regarding the completeness, accuracy, timeliness, or adequacy of any information, facts, views, opinions, statements, or recommendations contained on the Application; and (ii) that the Application or Content are appropriate or available for use in any particular location.  Reference to any product, process, publication, or service of any third party by trade name, domain name, trademark, service mark, logo, manufacturer, or otherwise does not constitute or imply its endorsement or recommendation by the Application Sponsors.

You acknowledge the characteristics and limits of the Internet, in particular technical performance, response times to consult, query or transfer data, and subject to breaches of security.  The Application Sponsors are not responsible for any damage to any of your devices resulting from any such security breach, or from any virus, bugs, tampering, unauthorized intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure, or any other technical or other malfunction.  You should also be aware that email and other submissions over the Internet may not be secure, and you should consider this before emailing the Application Sponsors any information or posting information to the Application.  The Application Sponsors make no representation or warranty whatsoever regarding the suitability, functionality, performance, availability, or operation of the Application.  The Application may be temporarily unavailable due to maintenance or malfunction of computer equipment.

The failure of the Application Sponsors to comply with these Terms of Use because of an act of God, war, fire, riot, terrorism, earthquake, pandemic, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of the Application Sponsors shall not be deemed a breach of these Terms of Use.

THE APPLICATION (INCLUDING ALL APPLICATION UPDATES) AND CONTENT ARE MADE AVAILABLE ON AN “AS IS,” “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS.  THE APPLICATION SPONSORS SPECIFICALLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION AND CONTENT.  THE APPLICATION SPONSORS DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED, PROVIDED, OR ENABLED BY OR THROUGH THE APPLICATION (INCLUDING ANY APPLICATION UPDATES) WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLICATION (INCLUDING ANY APPLICATION UPDATES) WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION (INCLUDING ANY APPLICATION UPDATES) WILL BE CORRECTED.

No oral or written information or advice given by the Application Sponsors or an authorized representative of any of the Application Sponsors shall be deemed to alter the above disclaimer of warranty, or to create any warranty. 

YOU AGREE THAT THE APPLICATION SPONSORS ARE NOT LIABLE TO YOU FOR DAMAGES OF ANY KIND, WHETHER BASED IN TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING IN ANY WAY FROM OR IN CONNECTION WITH, (I) THE APPLICATION OR CONTENT; (II) ANY ERRORS OR OMISSIONS IN THE TECHNICAL OPERATION OR CONTENT OF THE APPLICATION; (III) ANY ACTION TAKEN IN CONNECTION WITH AN INVESTIGATION BY ANY OF THE APPLICATION SPONSORS, LAW ENFORCEMENT, OR OTHER AUTHORITIES REGARDING YOUR USE OF THE APPLICATION OR CONTENT; (IV) ANY ACTION TAKEN IN CONNECTION WITH COPYRIGHT OWNERS; (V) ACCESSING ANY SITES LINKED FROM THE APPLICATION; OR (VI) THE CONDUCT, ACTIONS, OR INACTIONS OF THE APPLICATION USERS OR YOUR INTERACTIONS OR RELATIONSHIPS WITH THE APPLICATION USERS, EVEN IF THE APPLICATION SPONSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, ACTS OF GOD, TELECOMMUNICATIONS FAILURE, OR THEFT OR DESTRUCTION OF, OR UNAUTHORIZED ACCESS TO, THE APPLICATION OR ITS RELATED INFORMATION OR PROGRAMS.

BY ACCESSING THE APPLICATION, REGISTERING WITH THE APPLICATION, AND/OR ACCEPTING ANY INFORMATION FROM THE APPLICATION YOU AGREE TO INDEMNIFY, DEFEND AND HOLD THE APPLICATION SPONSORS HARMLESS FROM AND AGAINST ANY ACTUAL OR ALLEGED CLAIMS, DEMANDS, CAUSES OF ACTION, JUDGMENTS, DAMAGES, LOSSES, LIABILITIES, AND ALL COSTS AND EXPENSES OF DEFENCE (INCLUDING REASONABLE LEGAL FEES, DISBURSEMENTS, AND COURT COSTS) ARISING OUT OF OR RELATING TO, (A) YOUR BREACH OF THESE TERMS OF USE; (B) YOUR VIOLATION OF ANY LOCAL, PROVINCIAL, FEDERAL, OR INTERNATIONAL LAW, RULE, OR REGULATION; (C) A CLAIM BY A THIRD PARTY THAT IS BASED ON YOUR USE OF THE APPLICATION OR CONTENT;(D) INFORMATION OR MATERIAL POSTED OR TRANSMITTED THROUGH YOUR DEVICE OR ACCOUNT, EVEN IF NOT SUBMITTED BY YOU; (E) ANY MISREPRESENTATION MADE BY YOU; (F) ANY DISPUTE BETWEEN YOU AND ANOTHER USER OF THE APPLICATION; (G) THE THEFT, MISAPPROPRIATION, OR DISCLOSURE OF YOUR USERNAME OR PASSWORD; OR (H) YOUR AUTHORIZATION OF ANYONE ELSE TO USE YOUR PASSWORD.

YOU WILL COOPERATE AS FULLY AND AS REASONABLY REQUIRED IN THE DEFENSE BY ANY OF THE APPLICATION SPONSORS OF ANY CLAIM.  EACH OF THE APPLICATION SPONSORS RESERVES THE RIGHT, AT ITS OWN EXPENSE, TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, AND YOU SHALL NOT, IN ANY EVENT, SETTLE ANY MATTER WITHOUT THE PRIOR WRITTEN CONSENT OF THE APPLICABLE APPLICATION SPONSORS.

The existence of a link from the Application to another application or to a website does not in any way constitute a validation of the other application or the application’s content, or the website or the website’s content, and in no way implies, deems, construes, or creates any relationship between the Application Sponsors and the other application’s publisher or the website’s publisher.

 

Mobile Service, Text Message, Internet, and Service Fees

The use of the Application requires use of a smartphone or tablet (Android or iOS) and applicable phone service, wireless mobile data service, and text messaging capability, which must be obtained from your wireless carrier, and may require Internet access, which must be obtained from your service provider.  You are responsible for obtaining and paying for such additional services and obtaining a suitable smartphone or tablet, including without limitation all usage charges related thereto.  You may be required to send and receive, at your cost, electronic communications related to the Application, including without limitation, administrative messages, service announcements, and diagnostic data reports, from TTC, the Application Publisher, the Data Provider your mobile carrier, or third party service providers.  If you agree to receive text messages from the Application, the frequency of messages will vary based on the features of the Application you are accessing and using.  Certain texts are required to use the Application, including verification texts.  Message and data rates may apply from your mobile carrier.  By providing your consent to use the Application and/or by participating in any feature of the Application, you approve any such charges from your mobile carrier.  If you do not have an unlimited wireless mobile data plan or text messaging capability, you may incur additional charges from your wireless service in connection with your use of the Application.  You are solely responsible for obtaining any additional subscription or connectivity services or equipment necessary to access the Application, including but not limited to payment of all third party fees associated therewith, including fees for information sent to or through the Application, if applicable.

The Application may not work with all devices or all mobile carriers.  TTC and the Application Publisher make no representation that the Application will be compatible with or provided by all mobile carriers. In the event that fees are charged for the use of the Application, or other third party service providers charge a fee for the products or services they provide, you agree to pay such fee to the respective party in exchange for your continued use of such products or services.  Some services may be subject to different or additional terms (including fees), which you will be required to agree to prior to your use of such services.

The information in any Application message may be subject to certain time lags and/or delays. You are responsible for managing the types of SMS texts and notifications you receive.

Cookies Information

In order to facilitate your browsing, the Application editor installs cookies on your smartphone or tablet.  Cookies store information relating to your browsing on the Application such as the pages you have visited, the items that you bookmark, etc.  The Application editor can access this information the next time you use it.  The retention period of this information in your smartphone or tablet is no more than forty (40) days.  These cookies do not permit the Application Publisher to identify you.

 

Applicable Law

 

By using the Application, you acknowledge and agree that the Application and your use of the Application is in accordance with and governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. You hereby agree and confirm that your use of the Application, Content, and all communications, transmissions, and transactions associated with the Application shall have occurred in the Province of Ontario and that you submit to the exclusive jurisdiction of the courts of the Province of Ontario as the proper and most convenient forum concerning any disputes or otherwise respecting the Application. If you use the Application from another jurisdiction, you are responsible for the compliance with any and all applicable local laws.

PRIVACY POLICY

Purpose and Acceptance

TTC values your privacy and is required to manage your personal information in accordance with the Ontario Municipal Freedom of Information and Protection of Privacy Act (“MFIPPA”).  TTC does so and in accordance with the TTC Privacy Code (which can be accessed at http://www.ttc.ca/Privacy/index.jsp) which outlines the collection, use, and disclosure of the personal information by TTC.  The purpose of this Privacy Policy is to disclose to you, when you download, access and use the Application, (i) the information that TTC may collect; (ii) the way TTC may use that information, and (iii) how TTC may disclose that information to others.

By downloading, accessing, and using the Application, you agree to be bound by this Privacy Policy and the TTC Privacy Code.

Information Collected

The Application is intended to be used by current and active TTC Wheel-Trans customers.  The Application accesses and uses personal information which you provided and which TTC collected from you through the Wheel-Trans eligibility application process and includes your name, home address, mailing address, phone number, and email address.  The personal information collected is collected under the authority of the City of Toronto Act, 2006 c.11, Schedule A and MIPPA, and is subject to the TTC Privacy Code.

When you download, access, and use the Application, information that does not identify you may be collected by TTC and the Application Publisher to customize and improve user experience, improve the Application and Wheel-Trans service, understand usage and navigation trends in the aggregate, and determine the relevance of content, and for other planning and evaluation purposes.  The information automatically collected and that is not linked to your personal information includes Application usage details:  When you access and use the Application, TTC and/or the Application Publisher may automatically collect certain details of your access to and use of the Application, including location data and other communication data and the resources that you access and use on or through the Application.  For example, your location data is used by the Application when you subscribe to the "call-ahead" feature of the Application to enable Wheel-Trans to detect when you are 5 to 10 minutes away from the pick-up location to automatically call you ahead of time.  Please be advised that such personal information accessed and collected may be stored in a foreign jurisdiction.

No personal information is collected by the Application Publisher or the Data Provider.

How Collected Information is Used

TTC will use the information provided by you in accordance with the TTC Privacy Code, in particular to provide the Wheel-trans service to you and to operate and maintain the Wheel-Trans service, to enable the Application Publisher to send you information notifications according to your travel preferences and to answer questions you have asked.  TTC does not use your personal information for any marketing purpose unless you have provided consent to TTC to do so.

When Information Disclosed

TTC will disclose information provided by you in accordance with the TTC Privacy Code.  TTC may use the Application Publisher and the Data Provider and other third party companies to provide TTC with Application support, including, but not limited to, data storage and processing, and web hosting.  TTC reserves the right to partner with any third party to provide those services, and TTC may share your information to those third parties to allow them to provide those services.  TTC does not rent or sell your information to other entities.

Safeguarding Your Information

TTC will safeguard information provided by you in accordance with the TTC Privacy Code.  TTC will take reasonable security precautions to protect your information.

Your password protects your account through the Application from unauthorized access and you are responsible for keeping this information confidential.  TTC asks, and it is recommended, that you do not share this information with anyone.

Changes to Privacy Policy

At any time and from time to time, TTC may unilaterally amend, modify, or change this Privacy Policy or the TTC Privacy Code in TTC’s sole discretion.  Notice that this Privacy Policy is amended, modified, or changed by TTC may be given to you by email or in-Application notification.  By continuing to use the Application after any amendment, modification, or change notice provided, you agree to be bound by the amendment, modification, or change.

Contact and Accountability

TTC is responsible for personal information under its control.  The Coordinator – Records Management/Freedom of Information, Commission Services Department has been designated by TTC as the individual accountable for compliance in accordance with MFIPPA, the TTC Privacy Code, and this Privacy Policy.  Any questions about this collection can be directed to:

By mail:             The Coordinator, Freedom of Information/Records Management

1900 Yonge Street, Toronto, Ontario, M4S 1Z2

Phone:             416-472-2011